SHIPPING

What's the Tea on Shipping?

PACKAGING

How will my order be wrapped?

LETTERBOX PARCEL

Depending on the size of your item it will either come in a small white cardboard box (18cm x 11cm x 2cm) this holds items such as earrings, masks and scrunchies or a larger Brown A4 Sized box (34cm x 23cm x 2.3cm) this holds items such as A4 prints and assortments of accessories. These boxes cost less to ship as they fit through your letterbox. Inside you will find a Thank you for your order card, your item(s) wrapped in acid free hand printed tissue paper (printed by myself in the studio) and contact information should you have any questions. All items are taped together with recyclable tape either plant or paper based with natural solvents, they can go straight in the recycling bin with all the paper.

SMALL BOX

If your items are larger than letterbox size, you will receive them in a Brown cardboard box (24cm x 24cm x 8cm). These boxes are too large to be posted through the letterbox, so they cost a little more to send out. Inside you will find a Thank you for your order card, your item(s) wrapped in acid free hand printed tissue paper (printed by myself in the studio) and contact information should you have any questions. All items are taped together with recyclable tape either plant or paper based with natural solvents, they can go straight in the recycling bin with all the paper. Thank you cards in both parcels can also be reused as a print for decorative purposes, I will do my best not to send the same one to you twice where possible.

HOW TO RECYCLE & REUSE PACKAGING

REUSE

Thank you cards can be reused as decorative prints, I’ll do my best not to send you the same one twice! Prolonging the use of a paper product is a great way to lower your carbon footprint.

RECYCLE

To recycle your box, make sure to first remove any shipping stickers as not all recycling plants have the facilities to recycle plastic stickers. If you’re unsure of your local recycling plant capabilities, you can always check with your local authority for guidance.

REUSE

Depending on the state of your postage box you can reuse it. Send a package to a friend or family member, a layer of wrapping paper and well-placed tape can make it look great. Prolonging the use of a paper product is a great way to lower your carbon footprint.

SHIPPING

What are my delivery options?

Remember production time is not included in shipping estimates, items may take up  1-14 Working days to be cut, sewn & packaged depending on demand.

LETTERBOX PARCEL

  • Royal Mail 1st Class Signed for 1-3 Working Days £3.50 

  • Royal mail 2nd Class Signed For 3-5 Working Days £3.00

  • Royal Mail Special Delivery 1pm Next Working Day (Includes Saturday) £15

  • DPD Home Address Fully Tracked 1-2 Working Days £9

  • DPD Nearest Shop Collection 1-2 Working Days £5.50

  • Personal Drop of - Monifieth Area Only 1-2 Business Days £0.00 

*please note if you select drop off without being in the correct area to do so your order will be paused until payment for the correct delivery service is received. If you select a paid service but your item is dropped off you will be refunded postage costs. 

**Production time Is not included in the delivery working day estimates – production time can be up to 1-14 working days depending on demand 

SMALL PARCEL

  • Royal Mail 1st Class Signed for 1-3 Working Days £5.50

  • Royal mail 2nd Class Signed For 3-5 Working Days £4.50

  • Royal Mail Special Delivery 1pm Next Working Day (Includes Saturday) £15

  • DPD Home Address Fully Tracked 1-2 Working Days £9

  • DPD Nearest Shop Collection 1-2 Working Days £5.50

  • Personal Drop of - Monifieth Area Only 1-2 Business Days £0.00

*please note if you select drop off without being in the correct area to do so your order will be paused until payment for the correct delivery service is received. If you select a paid service but your item is dropped off you will be refunded postage costs. 

**Production time Is not included in the delivery working day estimates – production time can be up to 1-14 working days depending on demand 

CURRENT PRODUCTION TIMES

these times are estimates based on the last week's orders. Does not include the charity collection which has its own separate turnover time indicated on its listings

ACCESSORIES

Scrunchies, Masks & Hats 

1-4 working days 

CLOTHING

All made to order clothing

2-7 working days