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SHIPPING

Here's the Tea on Shipping 

 

PACKAGING

How will my order be wrapped?

LETTERBOX PARCEL

Depending on the size of your item it will either come in a small white cardboard box (18cm x 11cm x 2cm) this holds items such as earrings, masks and scrunchies or a larger Brown A4 Sized box (34cm x 23cm x 2.3cm) this holds items such as A4 prints and assortments of accessories. These boxes cost less to ship as they fit through your letterbox. Inside you will find a Thank you for your order card, your item(s) wrapped in acid free hand printed tissue paper (printed by myself in the studio), your invoice and contact information should you have any questions. All items are taped together with recyclable tape either plant or paper based with natural solvents, they can go straight in the recycling bin with all the paper.

SMALL BOX

If your items are larger than letterbox size, you will receive them in a Brown cardboard box (24cm x 24cm x 8cm). These boxes are too large to be posted through the letterbox, so they cost a little more to send out. Inside you will find a Thank you for your order card, your item(s) wrapped in acid free hand printed tissue paper (printed by myself in the studio), your invoice and contact information should you have any questions. All items are taped together with recyclable tape either plant or paper based with natural solvents, they can go straight in the recycling bin with all the paper. Thank you cards in both parcels can also be reused as a A5 print for decorative purposes, I will do my best not to send the same one to you twice where possible.

 

HOW TO RECYCLE & REUSE PACKAGING

 

REUSE

A5 thank you cards can be reused as decorative prints, I’ll do my best not to send you the same one twice! Prolonging the use of a paper product is a great way to lower your carbon footprint.

RECYCLE

To recycle your box, make sure to first remove any shipping stickers as not all recycling plants have the facilities to recycle plastic stickers. If you’re unsure of your local recycling plant capabilities, you can always check with your local authority for guidance.

REUSE

Depending on the state of your postage box you can reuse it. Send a package to a friend or family member, a layer of wrapping paper and well-placed tape can make it look great. Prolonging the use of a paper product is a great way to lower your carbon footprint.

SHIPPING

What are my delivery options?

Remember production time is not included in shipping estimates, items may take up  1-14 Working days to be cut, sewn & packaged depending on demand.

LETTERBOX PARCEL

  • Royal Mail 1st Class Signed for 1-3 Working Days £3.50 

  • Royal mail 2nd Class Signed For 3-5 Working Days £3.00

  • Royal Mail Special Delivery 1pm Next Working Day (Includes Saturday) £15

  • DPD Home Address Fully Tracked 1-2 Working Days £6.50

  • DPD Nearest Shop Collection 1-2 Working Days £4.00

  • Personal Drop of - Monifieth Area Only 1-2 Business Days £0.00 

*please note if you select drop off without being in the correct area to do so your order will be paused until payment for the correct delivery service is received. If you select a paid service but your item is dropped off you will be refunded postage costs. 

**Production time Is not included in the delivery working day estimates – production time can be up to 1-14 working days depending on demand 

SMALL PARCEL

  • Royal Mail 1st Class Signed for 1-3 Working Days £5.50

  • Royal mail 2nd Class Signed For 3-5 Working Days £4.50

  • Royal Mail Special Delivery 1pm Next Working Day (Includes Saturday) £15

  • DPD Home Address Fully Tracked 1-2 Working Days £6.50

  • DPD Nearest Shop Collection 1-2 Working Days £4.00

  • Personal Drop of - Monifieth Area Only 1-2 Business Days £0.00

*please note if you select drop off without being in the correct area to do so your order will be paused until payment for the correct delivery service is received. If you select a paid service but your item is dropped off you will be refunded postage costs. 

**Production time Is not included in the delivery working day estimates – production time can be up to 1-14 working days depending on demand 

 

CURRENT PRODUCTION TIMES

these times are estimates based on the last week's orders. Does not include the charity collection which has its own separate turnover time indicated on its listings

ACCESSORIES

Scrunchies, Masks & Hats 

1-4 working days 

CLOTHING

All made to order clothing

2-7 working days 

 

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POLICIES AT LITTLE PERIL

Shipping

Please allow up to 1-14 working days for your order to be made before it is shipped to you. UK orders are sent via the shipping method selected at checkout. If you have any questions about delivery options, please email littleperilstudio@outlook.com

Returns for accessories 

Accessories can be returned within 30 working days from purchase. Items must be in original condition and unworn (i.e. earrings cannot be sent back if tried on due to hygiene). All masks are non-returnable due to Covid-19, if you receive a faulty mask this can be replaced email for details. You are responsible for return shipping costs.

Returns for clothing 

Due to the nature of manufacture I am unable to accept returns/issue refunds as each piece is custom made to order. I offer a free alteration service for all clothing items. If there is any issue with the fit of a garment you have received please email littleperilstudio@outlook.com within 10 working days of receiving your order. 

Alterations will be processed as quickly as possible but please be aware that shipping the item back will add to the wait time. This service is free and I am happy to listen to any feedback on improvements to this service.  It will be your responsibility to send your garments back for alteration and I will then return your altered garment free of charge.

privacy policy

This policy was last updated 10th October 2020.

Introduction

Our privacy policy informs you about how we use and protect any information that you submit in the process of creating orders, returns or any enquiry through the website or by email. Any information submitted is protected; your privacy is very important to us.

Policy Changes

Little Peril may change this policy by updating this page. You should check this page before ordering to ensure that you are happy with any changes. This policy is effective from 10th October 2020.

The information we collect from you

Your full name.

Your contact information, including email address and phone number.

Your postal address.

& any other applicable information.

What we do with this information

We require this information to understand what you need & improve our service. We keep this information for the following reasons only:

  • For internal record keeping.

  • To improve our service & products. 

  • To occasionally send promotional materials about products, special offers or other interesting information using the email address that you have provided.

All information is stored safely and confidentially.

Controlling your personal information

If you have previously agreed to us using your personal information for direct marketing and have changed your mind please email littleperilstudio@outlook.com

Third party companies

We will not sell, distribute or lease your personal information to third parties without your permission or if required by law to do so. We may use your personal information to send you promotional information.

Incorrect Information

If you believe that any information we are holding is incorrect or incomplete, please email littleperilstudio@outlook.comas soon as possible.

 

Any feedback on shipping & policies?


get in touch through the 'contact us' section or via DM on socials